Utility Account Playbooks

Turn Regulatory Filings Into Pipeline

Haystack builds a custom AI workflow around your product portfolio and target utilities — then continuously refines it with your feedback, so every Utility Account Playbook gets sharper over time.

Utility account playbook
Duke Energy Carolinas
v1.0
Learning your portfolio
01
Advanced distribution management
Real-time grid monitoring and control
02
DER management system
Distributed energy resource optimization
03
Grid planning and analytics
Hosting capacity, load forecasting
04
Volt/VAR optimization
Voltage regulation and loss reduction
Shortlisted documents 7 of 142 docs
Rate case2025 general rate caseE-7 Sub 1276
Direct testimony — Grid modernization87 pgRelevant
Exhibit 14 — Distribution capital plan142 pgRelevant
Revenue requirements workpapers310 pgFiltered
Rebuttal — DER integration costs34 pgRelevant
3 of 48 docs shortlisted
IRP2024 integrated resource planE-100 Sub 190
Chapter 8 — Distributed energy resources64 pgRelevant
Appendix A — Load forecast methodology220 pgFiltered
Chapter 12 — Grid infrastructure investments52 pgRelevant
2 of 31 docs shortlisted
DSPGrid improvement planE-7 Sub 1214
Section 5 — Volt/VAR and CVR programs28 pgRelevant
Section 3 — Hosting capacity analysis41 pgRelevant
Appendix — Cost allocation tables95 pgFiltered
2 of 63 docs shortlisted
Mapped opportunities
P1
$47M ADMS replacement in rate case testimony
Advanced distribution management
P1
DER hosting capacity expansion mandated in IRP
DERMS, Grid planning
P2
Volt/VAR optimization pilot referenced in DSP
Volt/VAR optimization
Action plan
1
Lead with ADMS replacement opportunity
Rate case testimony confirms $47M capital allocation for grid modernization. Current vendor contract ends Q3 2026.
ADMSVP Grid OpsQ2 2026E-7 Sub 1276
2
Position DERMS for IRP compliance
IRP order mandates 2.4 GW new DER interconnection by 2028. Hosting capacity expansion creates opening.
DERMSGrid planningDir. DER ProgramsRFP Q4 2026
3
Propose Volt/VAR pilot expansion
DSP references successful CVR pilot on 12 feeders with 3.1% loss reduction. Utility seeking system-wide vendor.
Volt/VARMgr. Dist. Eng.Pilot review Q3
Continuous refinement
Deliver
Feedback
Refine
Improve

Utilities expect you to show up informed.

Rate cases, IRPs, and grid plans contain the exact problems utilities need help solving. But finding those signals is painful.

Signal is buried across websites, dockets, and documents

Regulatory filings are complex to navigate, and the information that maps to your solutions is scattered across documents that are hard to find and harder to interpret.

Turning insights into action plans takes expertise

Even when you find something relevant, translating regulatory filings into a concrete sales play requires deep domain knowledge. Most teams don't have the bandwidth or the background to do it well.

You don't know who to target

Filings don't come with a contact list. Figuring out which person at the utility owns the initiative you're targeting means cross-referencing org charts, LinkedIn, and commission records. By the time you do, the window may have closed.

From your product portfolio to a prioritized action plan.

We combine proprietary AI processes with expert human review to deliver intelligence you can trust and act on.

We learn your portfolio

We build a custom intelligence process configured around your products, services, and the problems they solve.

We shortlist what matters

Proprietary processes and purpose-built agents identify the specific documents within regulatory filings that contain signals relevant to you.

AI maps opportunities

Your custom workflow analyzes the shortlisted documents and maps insights directly to products and services in your portfolio.

Experts verify quality

Every report is reviewed by our human analysts before delivery. We check accuracy, relevance, and completeness so you can trust what you read.

A playbook your sales team can act on immediately.

Each Utility Account Playbook is custom to your portfolio and a specific utility.

Opportunity-to-Product Mapping

Opportunities identified in regulatory filings mapped directly to specific products and services in your portfolio, with recommended next steps so reps know exactly what to lead with.

Source Document References

Every insight links back to the original filing document with direct references, so your team can verify claims and go deeper.

Contextual Analysis

Not just data extraction. Each insight includes an explanation of why it matters, how it connects to your value proposition, and a recommended action plan.

Recommended Contacts

Suggested people to target at the utility based on the opportunities identified, so reps can start outreach right away.

Higher quality than DIY. Faster than manual research.

Most teams either skip filing research entirely or try to brute-force it with generic AI tools. Neither works well.

Proprietary Document Shortlisting

We don't throw entire filings into an LLM. Our process identifies the specific documents that matter, so quality stays high and noise stays out.

Expert Human Review

Every report is checked by analysts who understand utility regulatory filings before it reaches your team. AI does the heavy lifting; humans ensure the quality.

Custom Workflow Per Client

Your workflow is built around your specific product portfolio. It doesn't just find opportunities — it maps them to what you actually sell, with recommended actions for each.

Sales leaders at companies that sell into utilities.

If your team sells products or services to electric, gas, or water utilities in North America, this is for you.

Utility
Original Equipment Manufacturers
Software Vendors
Engineering Firms
Construction Companies
Software System Integrators

We analyze the regulatory filings that contain the most actionable intelligence for vendors.

Rate Cases

Integrated Resource Plans

Distribution System Plans

Demand Side Management Plans

Wildfire Mitigation Plans

RTO/ISO Documents

"After 15 years in sales and business development roles, I saw the same pattern repeat: vendors lacked visibility into the problems utilities actually needed help solving. I founded Haystack to bring clarity to the market."

Reece Thompson, Founder & CEO

See It In Action.
First Playbook Is On Us.

We'll build a complete Utility Account Playbook for one utility of your choice, free. No commitment. See the quality for yourself.

Free proof of concept · One full playbook · One utility of your choice
Book a 30-Minute Call →